Privacy Policy
Effective Date: June 10, 2025
At Sadad Perfumes, we are committed to protecting your privacy. This Privacy Policy explains how Sadad Perfumes (“we,” “us,” or “our”) collects, uses, discloses, and safeguards your information when you visit our website, make a purchase, or interact with our services (collectively, the “Services”).
By using our Services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect various types of information to provide and improve our Services to you:
Personal Information:
Contact Details: Name, email address, shipping address, billing address, phone number.
Payment Information: Payment card details (processed securely by third-party payment gateways; we do not store full card numbers), billing information.
Account Information: Username, password, purchase history, wish list items.
Communication Data: Records of your correspondence with us (e.g., customer service inquiries, feedback).
Demographic Information: If you choose to provide it, such as age or gender, to help us understand our customer base better.
Non-Personal Information:
Usage Data: Information on how you access and use our Services, including IP address, browser type, operating system, pages viewed, time spent on pages, referral sources, and clickstream data.
Device Information: Information about the device you use to access our Services, such as device model, unique device identifiers, and mobile network information.
Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies (see Section 4 for more details).
2. How We Collect Information
We collect information through various methods:
Directly from You: When you create an account, place an order, subscribe to our newsletter, contact customer service, participate in surveys, or fill out forms on our website.
Automatically: As you navigate through our website, we use automated technologies like cookies and web beacons to collect usage and device information.
From Third Parties: We may receive information from third-party service providers (e.g., payment processors, analytics providers) that assist us in operating our business.
3. How We Use Your Information
We use the collected information for various purposes, including:
To Provide and Manage Services:
Process your orders and transactions.
Deliver products to you.
Manage your account and preferences.
Communicate with you regarding your orders, services, and inquiries.
To Improve and Personalize Services:
Understand how users interact with our website to enhance user experience and website functionality.
Personalize your shopping experience by recommending products and offers tailored to your interests.
Develop new products, services, features, and functionality.
For Marketing and Promotion:
Send you promotional emails, newsletters, and special offers (you can opt-out at any time).
Conduct marketing campaigns and analyze their effectiveness.
Display targeted advertisements based on your Browse history and preferences.
For Security and Fraud Prevention:
Detect, prevent, and address technical issues, security incidents, and fraudulent activities.
Protect our rights, property, or safety, and that of our users or the public.
For Legal and Compliance:
Comply with legal obligations and regulatory requirements.
Respond to lawful requests from public authorities.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track the activity on our Service and hold certain information.
Cookies: Small files stored on your device that uniquely identify your browser and gather information about your Browse activities. We use both session cookies (temporary, erased when you close your browser) and persistent cookies (remain on your device until they expire or you delete them).
Web Beacons (Pixel Tags): Tiny graphics with a unique identifier, used to track the online movements of web users or to access cookies.
Purposes of Cookies:
Essential Cookies: Necessary for the website to function properly (e.g., enabling shopping cart functionality).
Analytical/Performance Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously.
Functionality Cookies: Remember your preferences and choices (e.g., language, region) to provide a more personalized experience.
Advertising/Targeting Cookies: Used to deliver relevant advertisements and measure the effectiveness of advertising campaigns.
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Sharing Your Information
We may share your information with third parties in the following situations:
Service Providers: We engage trusted third-party service providers to perform functions on our behalf, such as payment processing, shipping, data analysis, marketing assistance, and customer service. These providers have access to personal information needed to perform their functions but are not permitted to use it for other purposes.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
With Your Consent: We may share your information with third parties when we have your explicit consent to do so.
Aggregated or Anonymized Data: We may share non-personally identifiable, aggregated, or anonymized data with third parties for various purposes, such as research, analytics, or marketing.
6. Data Security
We implement a variety of security measures to maintain the safety of your personal information. These measures include:
Encryption: Using Secure Socket Layer (SSL) technology for sensitive data transmission.
Access Controls: Restricting access to personal information to authorized employees and service providers who need the information to perform their job functions.
Regular Audits: Periodically reviewing our security practices to ensure they are up-to-date and effective.
While we strive to use commercially acceptable means to protect your Personal Information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.
7. Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to comply with our legal obligations (e.g., if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
8. Your Rights
You have certain rights regarding your personal information, subject to applicable laws:
Access: You have the right to request access to the personal information we hold about you.
Correction: You have the right to request that we correct any inaccurate or incomplete personal information.
Deletion: You have the right to request the deletion of your personal information, subject to certain exceptions.
Opt-Out of Marketing: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in our emails or by contacting us directly.
Data Portability: You may have the right to request a copy of your personal data in a structured, commonly used, machine-readable format.
To exercise any of these rights, please contact us using the details provided in Section 10.
9. Links to Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Children’s Privacy
Our Services are not intended for individuals under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top. We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
By Email: sales@sadadperfumes.com
By Mail: Sadad Perfumes Industries LLC, WA02 Ahmed Abdulla Lootah WH, Al Qusais Industrial 1, Dubai, United Arab Emirates